FAQs: Arbiter & rST

1. What does this acquisition mean for me as a customer?

You will see no immediate changes to your experience. You will continue to use the platform you are familiar with (Arbiter or rSchoolToday), supported by the same teams you trust. Over time, you will benefit from expanded tools and features as we integrate the strengths of both platforms.

2. Will there be any disruptions to my service?

No, your service will remain uninterrupted. Our top priority is ensuring a seamless experience for you, so any updates or changes will be communicated in advance and carefully managed to avoid disruption.

3. Are there changes to my pricing or contracts?

Our priority is to ensure customers continue to receive exceptional value and benefit from the product improvements we are making as part of this integration. At Arbiter, we periodically review pricing to ensure it aligns with the value our solutions provide and supports ongoing innovation and customer success. Any future adjustments would reflect that commitment and be communicated at the appropriate time.

4. How will this improve my experience?

By combining Arbiter and rST, we are building a best-in-class platform. This means:

• Expanded tools for scheduling, payments, and facilities management.
• Greater integration to streamline your workflows and reduce time spent on administrative tasks.
• Continued support from knowledgeable teams who understand your needs.

5. When can I expect new features or changes?

There will be no changes for the 2024-2025 school year. As we begin integrating the two platforms, we will keep you informed through regular updates and communications.

6. Who should I contact if I have questions or concerns?

You will continue to work with the same support teams. For any questions about the acquisition or upcoming changes, please contact us here or at 612-605-1623.

7. How will this help my school or organization?

This acquisition enables us to bring together the best tools for managing athletics, events, and school operations. The result is a more seamless, integrated platform that saves you time and simplifies your processes.

8. What if I use both Arbiter and rST products?

For customers using both platforms, this acquisition will lead to even better integration across tools, enhancing your ability to manage operations in one place.

9. Will you notify us about upcoming changes?

Absolutely. Transparency is a top priority, and we will ensure you are informed about any updates, new features, or changes well in advance.