Services
Customer Service
rSchoolToday offers complete customer service from initial planning through training and day-to-day operations on all of our programs. Our Support staff is well known for going beyond the call of duty to make sure you have the answers you need and are utilizing our programs to their utmost cost and time savings.
Unlimited FREE Customer Support
• 45 dedicated Support Staff
• Support via phone, email, chat, or interactive Web conference
• On-Site Training
• Virtual Training via Web conference
• Video Training Tutorials
• Online product manuals – viewable and printable
• Unlimited Technical Support
• Emails with new feature releases
• Support website chronicling new features, best practices, and submitting requests for new features
• Nightly Data back-ups
• 99.998% up time over 23 years
Training
rSchoolToday Trainers will work with you to tailor an Implementation and Training Program that best suits your needs. We will offer Best Practices and make recommendations as to the most effective way to help your staff “hit the ground running” with your rSchoolToday programs.
Sample Training Sessions
- Paperless Work Flow Options & Solutions
- Eliminating Redundant Data Entry
- Defining Pain Points in your Current Processes
- Automating Communication & Notifications
- Making rSchoolToday Cost-Neutral
- Just in Time Information
- Squeezing More from Every Budget Dollar
- Administrators Overview
- Department Level Training Sessions
- Task-Specific Training Sessions
- We Can Train Your Entire Staff or Train the Trainer
Graphic Design Services
The rSchoolToday Design team can create a high-impact, mobile-responsive visual design for your sites that allow you to stand out without breaking the budget.
Whether choosing a design from our Design Library, or getting a complete custom design, your dedicated Account Manager will give you white-glove treatment from initial concepts through to a successful launch!
Content Migration
We can move any content from your old program to your new rSchoolToday software. This allows your busy staff to hit the ground running when training.
Our QuickStart™ program allows for a smooth transition from your old software to the ease and efficiency of your new rSchoolToday programs.